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Why travel with us?
The office of our company is located right in Istanbul. We effectively resolve any on-site problems with accommodation or transfers. Call or write us, we will contact you promptly
15-year experience in Tourism market. Yearly upgrading high quality service. Complete, accurate and up-to-date information about Istanbul hotels. Advantageous hotel rates. Best price guarantee
Build your trip now: book hotel and get free airport transfer now! - Everything is on-line! Wide choice of other tourist services (city-tours, guides) - contact us and arrange individual programs
Did you know...
…the greatest sultan of Ottoman dynasty, Suleiman I, was… blacksmith by trade. The case is that his forerunner, sultan Selim I, didn’t want the heir to the throne to grow as kid-glove. That’s why little Suleiman learned the trade of blacksmith.
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Cancellation policy
- Cancellation Fees
- Cancellations made 1 (one) day or more prior to your arrival date are subject to USD 4.99 processing fee.
- Cancellations made within 24 hours prior to your arrival date, if not otherwise specified in hotel policy or booking details, are subject to a 1 (one) room night cancellation fee for each room cancelled. However, reservations made for some hotels and some special dates are not refundable if cancelled within 24 hours prior to your arrival date. You will be informed about special cancellation terms during booking process before proceeding to payment, or you can find out about special cancellation terms in "How to book or cancel" section of any hotel details.
- No refunds are considered in the following cases:
- If you cancel your booking after check-in time
- If you fail to check-in at a hotel, while your booking is not canceled beforehand
- If you check in late or check out early without having informed about your late check-in or early check-out in time.
- Your booking can be recalculated if you inform us timely about your late check-in or early check-out meeting the following deadlines:
- You shall inform us about your late check-in 1 (one) day or more prior to your initial arrival date
- You shall inform us about your early check-out not later than 1 (one) week after your actual check-out date
Please inform us about the changes you want to do using the following contacts:
- E-mail your cancellation request at reservation@turkeytps.com
- Fax your cancellation request at +90 212 244 74 84
- Call our 24-hour Customer Support Service at +90 533 692 02 11
- All refunds will be done within 24 hours after your refund request is processed and consequent reply is sent to your e-mail address. Please note that refund requests are not processed in weekends. Thus, if you make your refund request on Saturday, Sunday, or Friday evening, it is quite possible that the reply will be sent to you by the following Monday whereas the refunding will be done within next 24 hours.
- How can a reservation be cancelled?
- You can cancel your booking by accessing "Booking History" section on our web site. You need to login to your account first at http://www.turkeytps.com/user/login
- Alternatively, you can cancel your reservation using the following contacts:
- E-mail your cancellation request at reservation@turkeytps.com
- Fax your cancellation request at +90 212 244 74 84
- Call our 24-hour Customer Support Service at +90 533 692 02 11
- Very important
Some hotels can fix their own Check-in and Check-out time. However, all reservations as well as cancellation of reservations made via TurkeyTPS.com on-line reservation system are based on the following timing of Check-in and Check-out:
| Check-in |
- 13:00 (Local time, GMT+2, Turkey, Istanbul) |
| Check-out |
- 12:00 (Local time, GMT+2, Turkey, Istanbul) |
It means that:
- any cancellation made before 12:59 (Local time, GMT+2, Turkey, Istanbul) 1 day prior to check-in date is considered as "cancellation made 1 day or more prior to arrival date" and refers to point 1.a of Cancellation policy.
- any cancellation made from 13:00 (Local time, GMT+2, Turkey, Istanbul) 1 day prior to check-in date till 12:59 (Local time, GMT+2, Turkey, Istanbul) of the check-in date is considered as "cancellation made within 24 hours prior to arrival date" and refers to point 1.b of Cancellation policy.
- any cancellation made at 13:00 (Local time, GMT+2, Turkey, Istanbul) of the check-in date and later is considered as "cancellation made after check-in time" and refers to point 1.d.i of Cancellation policy.
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Review on TurkeyTPS
Priscilla
Mar 4, 2010
I’m glad I had the opportunity to stay in Istanbul without worrying for a single minute about how to find a...
Andy Houston
Mar 2, 2010
Free transfer is a good bonus! From now on, after such a trip to Istanbul, I am your regular customer!
Simona
Feb 26, 2010
I would advise you to make a separate service for choosing a hotel for tourists for a nominal sum. For example,...
Mr Warhole
Feb 24, 2010
Looking on the roads of the city with its enormous traffic jams and long distances from the window of my plane,...
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