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Why travel with us?
The office of our company is located right in Istanbul. We effectively resolve any on-site problems with accommodation or transfers. Call or write us, we will contact you promptly
15-year experience in Tourism market. Yearly upgrading high quality service. Complete, accurate and up-to-date information about Istanbul hotels. Advantageous hotel rates. Best price guarantee
Build your trip now: book hotel and get free airport transfer from Ataturk airport! - Everything is on-line! Wide choice of other tourist services (city-tours, guides) - contact us and arrange individual programs
Did you know...
... in the old days they used in Russia ...sable skins instead of money. The owners strung them on a rope and wrapped around the waist like an unusual purse.
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Cancellation policy
- Cancellation Fees
- Cancellations made 1 (one) day or more prior to your arrival date are subject to USD 4.99 processing fee.
- Cancellations made within 24 hours prior to your arrival date, if not otherwise specified in hotel policy or booking details, are subject to a 1 (one) room night cancellation fee for each room cancelled. However, reservations made for some hotels and some special dates are not refundable if cancelled within 24 hours prior to your arrival date. You will be informed about special cancellation terms during booking process before proceeding to payment, or you can find out about special cancellation terms in "How to book or cancel" section of any hotel details.
- No refunds are considered in the following cases:
- If you cancel your booking after check-in time
- If you fail to check-in at a hotel, while your booking is not canceled beforehand
- If you check in late or check out early without having informed about your late check-in or early check-out in time.
- Your booking can be recalculated if you inform us timely about your late check-in or early check-out meeting the following deadlines:
- You shall inform us about your late check-in 1 (one) day or more prior to your initial arrival date
- You shall inform us about your early check-out not later than 1 (one) week after your actual check-out date
Please inform us about the changes you want to do using the following contacts:
- E-mail your cancellation request at reservation@turkeytps.com
- Fax your cancellation request at +90 212 244 74 84
- Call our 24-hour Customer Support Service at +90 533 692 02 11
- All refunds will be done within 24 hours after your refund request is processed and consequent reply is sent to your e-mail address. Please note that refund requests are not processed in weekends. Thus, if you make your refund request on Saturday, Sunday, or Friday evening, it is quite possible that the reply will be sent to you by the following Monday whereas the refunding will be done within next 24 hours.
- How can a reservation be cancelled?
- You can cancel your booking by accessing "Booking History" section on our web site. You need to login to your account first at http://www.turkeytps.com/user/login
- Alternatively, you can cancel your reservation using the following contacts:
- E-mail your cancellation request at reservation@turkeytps.com
- Fax your cancellation request at +90 212 244 74 84
- Call our 24-hour Customer Support Service at +90 533 692 02 11
- Very important
Some hotels can fix their own Check-in and Check-out time. However, all reservations as well as cancellation of reservations made via TurkeyTPS.com on-line reservation system are based on the following timing of Check-in and Check-out:
| Check-in |
- 13:00 (Local time, GMT+2, Turkey, Istanbul) |
| Check-out |
- 12:00 (Local time, GMT+2, Turkey, Istanbul) |
It means that:
- any cancellation made before 12:59 (Local time, GMT+2, Turkey, Istanbul) 1 day prior to check-in date is considered as "cancellation made 1 day or more prior to arrival date" and refers to point 1.a of Cancellation policy.
- any cancellation made from 13:00 (Local time, GMT+2, Turkey, Istanbul) 1 day prior to check-in date till 12:59 (Local time, GMT+2, Turkey, Istanbul) of the check-in date is considered as "cancellation made within 24 hours prior to arrival date" and refers to point 1.b of Cancellation policy.
- any cancellation made at 13:00 (Local time, GMT+2, Turkey, Istanbul) of the check-in date and later is considered as "cancellation made after check-in time" and refers to point 1.d.i of Cancellation policy.
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Review on TurkeyTPS
Sally
Jan 31, 2012
We’re just back from Istanbul! I won’t tell a lot about the trip, I’ll just say that...
Alex
Jan 28, 2012
I had to go to Istanbul promptly and I needed a room in a hotel, any room – just very quickly. Turkey tps just...
Mary I
Jan 24, 2012
Thank you very much for our short but great vacation in Istanbul! Due to you we managed to see the main sights...
Lara
Jan 19, 2012
I would say there is no better site for online booking that turkeytps.com. I may be wrong but only here I see the...
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